Office Assistant – High Wycombe

Position: Office Assistant

Salary: £18,000

Location: High Wycombe, Bucks

About the Company:

The company brings you the very latest information on SHARP, RICOH and LEXMARK Colour & Mono multifunctional printing, copying and scanning devices.

A leading distributor for SHARP, RICOH, and LEXMARK photocopiers in the Thames Valley Region, covering Buckinghamshire, Berkshire, Oxfordshire, Hertfordshire, Bedfordshire, Middlesex, Central, North, and West London postal districts.

They are customer-led and service-guided. They like to provide a very personal service whether the customers are small users or major multi-site corporations. They provide the photocopying solution to all your printing needs, be it a stand-alone low volume photocopier or a full-colour, networked system, you will be given the best advice and very competitive pricing.

Top brands such as SHARP, RICOH, and LEXMARK photocopiers, printers provide the customer with the widest choice of photocopiers on the market.

Role and responsibilities:

We are looking for someone to join the Admin team as an office assistant and help to provide administrative and clerical support to the other members of the team in order to maintain an efficient office environment. This is a fantastic opportunity for an enthusiastic individual to join a rapidly-growing business.

You will be flexible and reliable and able to work as part of a friendly team as well as on your own initiative. You will report to the Office Operations Manager but will split your time 60 / 40 between the Operations and Finance team.

Main Job and Responsibilities

· Scanning, photocopying and filing documents

· Help to arrange for meetings by reserving rooms and securing refreshments

· Maintaining office equipment like copiers for smooth office functionality

· Receiving clients when they arrive

· Compiling data upon request

· Opening, sorting and distributing mail

· Assist in scheduling travel arrangements for staff

· Assist with event planning and implementation

· Creating, editing and updating spreadsheets

· Preparing meeting minutes

· Various accounting duties, including raising purchase orders.

· Coordinate messenger and courier services

· Process invoices

· Maintaining the Finance inbox

· Generate POs in Xero and send to suppliers

· PO maintenance

· Add and update Xero contacts

· Xero maintenance

· Expenses claims

· Deal with Supplier queries

· Purchase ledger file maintenance

· Assist with credit card reconciliation

Candidate profile:

Education and experience:

The post-holder will have:

3 GCSEs grade C or above (must include English and Maths)

Competent computer skills including MS Office and general computer operations

Previous office experience is preferable but not essential as this may also be an entry level role and may suit someone on an apprenticeship.

Key behaviour:

1. You work autonomously and proactively.

2. You take energy from working with a dynamic teams and people from diverse backgrounds.

3. You actively listen and effectively communicate topics.

4. You advocate, leading by example, evidence-based decision-making processes.

5. You meet deadlines, demonstrating awareness of realistic time requirements for yourself and the team you support.

6. You are motivated, resilient, and organised.

7. You are keen to evolve with the changing needs of the business on a rapid growth trajectory.

8. You record and circulate minutes of meetings critical to the smooth running of the operations.

9. You adhere to company work hours, policies, and standard business etiquette.

Please email your CV to: paul@dynamix-recruitment.co.uk

Workshop / Installation Trainee

Position: Trainee Engineer 

Salary: Up to £26,000

Location: High Wycombe

The Company:

The company brings you the very latest information on SHARP, RICOH and LEXMARK Colour & Mono multifunctional printing, copying and scanning devices.

A leading distributor for SHARP, RICOH, and LEXMARK photocopiers in the Thames Valley Region, covering Buckinghamshire, Berkshire, Oxfordshire, Hertfordshire, Bedfordshire, Middlesex, Central, North, and West London postal districts.

They are customer-led and service-guided. They like to provide a very personal service whether the customers are small users or major multi-site corporations. They provide the photocopying solution to all your printing needs, be it a stand-alone low volume photocopier or a full-colour, networked system, you will be given the best advice and very competitive pricing.

Top brands such as SHARP, RICOH, and LEXMARK photocopiers, printers provide the customer with the widest choice of photocopiers on the market.

An opportunity exists for an individual who wants to join a progressive and friendly company based in Loudwater High Wycombe, we require a practical individual who is looking for a career working initially as a workshop and installation trainee for the main distributor of Multifunctional products SHARP and RICOH (photocopiers) must be enthusiastic, fit and willing to learn, all training given. 

The trainee workshop engineer offers the opportunity of a varied role, working on equipment ( photocopiers) in the workshop, loading on our vans

and delivering to install at the customer, the individual needs to be fit and enthusiastic as there is customer interface at the installation point, they would be working as part of the service team.

Please email your CV to: paul@dynamix-recruitment.co.uk

Accounts Assistant – High Wycombe

£22,000 – £24,000/annum

Position Title: Accounts Assistant

Reports to: Accounts Supervisor

Department: UK Finance

Direct reports: None

Main purpose

The role is to provide accounts and administrative support to a fast-growing business; assisting the UK Finance team to be efficient and helping ensure all regular financial reporting is accurate and completed on time. The role also provides support for a variety of daily work processes and tasks involved in the day-to-day running of an office; including inbound telephone call management, office administration, and assistance to other teams as required.

Key responsibilities

1. Process invoices and credits on a daily basis

2. Investigate and resolve all customer queries with invoices and POD requests

3. Effective Credit Control including associated weekly reporting

4. Input of purchase ledger invoices on a daily basis using Sage Line 50 and, in time, Microsoft Dynamics

5. Process all expenses and ensure expense forms submitted to comply with the company policy

6. Post cash receipts and payments

7. Process stationery and office supplies orders on a regular process

8. Carry out general office duties; including the first point of call for all queries by email and telephone

9. Assist colleagues within the Finance team with finance-related activities

10. Provide support and cover for other team members’ duties in their absence

Any other tasks, duties, and accountabilities appropriate to the job & position. The above points may change and evolve according to the needs of the business.

Knowledge and experience Some experience working within a Finance or Accounts team or office environment

* Competent with handling numbers and checking the detail of invoices and other documents

* Ability to identify, investigate and resolve customer queries and problems

* Demonstrates an interest in numbers, figures and works confidently with a variety of data

* Ability to work accurately; using initiative to check work and correct errors

* Good attention to detail; whilst maintaining the ability to multi-task

* Organises work effectively; managing all regular tasks and meeting strict deadlines

* Confidence to deal with external stakeholders and suppliers; building and maintaining good working relationships

* Excellent communication skills; both written and verbal

* Professional, helpful, and confident telephone manner

* Excellent listening skills

* Good competency in all MS Office applications; with a good knowledge of Excel

* Desire and determination to develop and grow with the needs of the business.

Skills and behaviors

* Taking responsibility and achieving results – owns all personal actions; works hard to achieve individual responsibilities and set department goals.

* Customer focused – puts external and internal customers first; making sure to quickly and effectively solve customer problems

* Team player – actively participates as a member of the team and works towards team goals. Is supportive and helpful to others. Builds great relationships by being positive, enthusiastic, and friendly

* Flexible and open to challenge – confident and energetic with a willingness to take on new and different activities

* Positive and professional work ethic – displays a positive ‘can-do attitude; open and honest with others. Recognizes the impact of one’s behavior; acknowledging and learning from mistakes without blaming others.

Along with your responsibilities and obligations as an employee, this forms part of your contract of employment.

Please email your CV to: paul@dynamix-recruitment.co.uk

Administrator – Bourne End, Buckinghamshire

Office Support Administrator:

 37.5 hours per week.

 Key role is to provide support to Regional Administrators and Project Managers.

  General Office Duties:

 • Answering all incoming calls

• Taking detailed messages and forwarding as necessary 

• Meeting and greeting visitors

• Stationery/other office expenses orders

• Keep engineers training records updated

• Opening/Distributing post/parcels

• Sending out post and parcels

 • Sending insurance/health and safety documents upon request

• Sending new customer/supplier credit forms

Regional Office Duties In addition to above duties, you will be supporting the Regional Administrators with the following tasks:

• Keeping engineers training records and meter calibration records updated.

• Processing Purchase Orders through WorkFlowMax 

• Keeping Orderbook up-to-date 

• Placing Purchase Orders

 • Scheduling of engineer’s diaries

• Scheduling of maintenance visits 

• Regular communication with customers (confirming visits etc.)

• Submitting engineer’s reports/quotes within an agreed timeframe 

• Raising invoices following completion of works

 • Approving supplier invoices and return to Head Office

 • Check and log expenses on Xero accounting system

 • Check and confirm overtime prior to submitting

• Posting engineer’s timesheets weekly

 • Reacting to callouts • Submitting RAMS as required

• Maintenance contract renewals

 • Assistance to the Regional Manager as required

• Processing holiday requests

Month end duties include:

• Follow all Admin deadlines for month end

• Sales invoicing

• Reviewing Job Profitability Report

• Reconciling orderbooks to JPR

• Rolling over orderbooks once reconciled

• Completing Non-Productive labour spreadsheet

• Completing WIP Journal

Qualifications and Experience

• Good communication skills

• Five GCSE qualifications at level A to C including Maths & English

• Good IT skills including Word, Excel, PowerPoint, Access & Works – including site specific PPM systems & BMS

• Good telephone manner

• Good time keeper

• Able to work as part of a team

• Conscientious

• Able to work under pressure and to defined deadlines

• Basic understanding of Quality Assurance and service delivery

• Good interpersonal and customer relationship skills

• Smart, presentable appearance

• Personable and approachable

• Flexible and adaptable

• Trustworthy

• A team player with the ability to work from their own initiative

• Willingness to learn new skills and embrace procedures

Please email your CV to: paul@dynamix-recruitment.co.uk

Stock Control Manager – High Wycombe

Main purpose

The role is to provide efficient management of the stock levels with responsibility for determining the purchase orders to be placed based on the forecast demands generated by the direct sales and marketing campaigns.  In conjunction with our international purchasing department, you will ensure that we have accurate information from all of the supplying factories and facilitate communication across the business about stock availability and implications for consumer lead times.

Main responsibilities

1.Manage the value of stock holding to ensure that the cost of storage is within budgeted levels

2.Facilitate the weekly stock meeting; engaging all areas of the business to ensure clarity about availability and current stock position

3.Obtain and maintain stock information in relation to ready dates and arrival date of goods into our managed warehouses

4.Responsible for determining and publishing stock availably for a range of partners and where required calculating appropriate adjustments to offered lead times

5.Manage stock allocation through adjustments to ring fenced level via 3PL warehouse management tools

6.Work with our 3PL providers with responsibility for communicating future stock holding

7.Liaise with 3PL providers, finance, and external auditors to ensure year-end stock checks are undertaken to the required standard

8.Manage and control the aged stock profile.

Any other tasks, duties, and accountabilities appropriate to the job & position. The above points may change and evolve according to the needs of the business.

Knowledge, skills, and experience

* Several years experience of controlling and managing stock within a commercial environment

* Experience in implementing and improving stock control processes and procedures

* Strong numeracy and analytical skills, with high attention to detail

* Full understanding of MS Office; with excellent knowledge of Excel

* Proven ability to build and maintain working relationships with both customers and suppliers

* Excellent communication skills; both written and verbal

* A desire to develop personally and grow with the needs of the business.

Behaviours

Taking responsibility and achieving results – owns all personal and team actions; works hard to achieve individual responsibilities and motivates others to achieve department KPIs and goals

Customer focused – puts external and internal customers first; making sure to anticipate customer needs and proactively solve problems

Team leadership – sets clear expectations for their team, and supports individuals to deliver and achieve through proactive performance management, development, feedback and recognition

Adaptable and forward-thinking – Anticipates possible issues and develops contingency plans. Suggests new ways of doing things to improve efficiency and accuracy

Positive and professional work ethic – displays a positive ‘can do attitude; open and honest with others. Recognises the impact of one’s behaviour and changes approach accordingly.

Along with your responsibilities and obligations as an employee, this forms part of your contract of employment.

Please email your CV to: paul@dynamix-recruitment.co.uk

Accounts Assistant – High Wycombe

£20,000 – £22,000/annum

Position title: Accounts Assistant

Reports to: Accounts Supervisor

Department: UK Finance

Direct reports: None

Main purpose

The role is to provide accounts and administrative support to a fast-growing business; assisting the UK Finance team to be efficient and helping ensure all regular financial reporting is accurate and completed on time.  The role also provides support for a variety of daily work processes and tasks involved in the day-to-day running of an office; including inbound telephone call management, office administration, and assistance to other teams as required.

Key responsibilities

1.Process invoices and credits on a daily basis

2.Investigate and resolve all customer queries with invoices and POD requests

3.Effective Credit Control including associated weekly reporting

4.Input of purchase ledger invoices on a daily basis using Sage Line 50 and, in time, Microsoft Dynamics

5.Process all expenses and ensure expense forms submitted to comply with the company policy

6.Post cash receipts and payments

7.Process stationery and office supplies orders on a regular process

8.Carry out general office duties; including first point of call for all queries by email and telephone

9.Assist colleagues within the Finance team with finance related activities

10.Provide support and cover for other team members’ duties in their absence

Any other tasks, duties and account abilities appropriate to the job & position. The above points may change and evolve according to the needs of the business.

Knowledge and experience Some experience working within a Finance or Accounts team or office environment

* Competent with handling numbers and checking detail of invoices and other documents

* Ability to identify, investigate and resolve customer queries and problems

* Demonstrates an interest in numbers, figures and works confidently with a variety of data

* Ability to work accurately; using initiative to check work and correct errors

* Good attention to detail; whilst maintaining the ability to multi-task

* Organises work effectively; managing all regular tasks and meeting strict deadlines

* Confidence to deal with external stakeholders and suppliers; building and maintaining good working relationships

* Excellent communication skills; both written and verbal

* Professional, helpful and confident telephone manner

* Excellent listening skills

* Good competency in all MS Office applications; with a good knowledge of Excel

* Desire and determination to develop and grow with the needs of the business.

Skills and behaviours

* Taking responsibility and achieving results – owns all personal actions; works hard to achieve individual responsibilities and set department goals.

* Customer focused – puts external and internal customers first; making sure to quickly and effectively solve customer problems

* Team player – actively participates as a member of the team and works towards team goals. Is supportive and helpful to others. Builds great relationships by being positive, enthusiastic and friendly

* Flexible and open to challenge – confident and energetic with a willingness to take on new and different activities

* Positive and professional work ethic – displays a positive ‘can do’ attitude; open and honest with others. Recognises the impact of one’s behaviour; acknowledging and learning from mistakes without blaming others.

Along with your responsibilities and obligations as an employee, this forms part of your contract of employment.

Please email your CV to: info@dynamix-recruitment.co.uk

Operations Assistant – High Wycombe

£20,000 – £22,000/annum

Position title: Operations Assistant

Reports to: Operations Manager

Department: Operations

Direct reports: None

Main purpose

The role is to complete the efficient management of customer orders from processing, through to delivery, ensuring the highest levels of service are achieved at all times. To be the first point of contact for all customer related issues and resolving them through to resolution. The role also covers support for a variety of daily work processes involved in seamless functioning of the Operations Department.

Key responsibilities

Ensuring that:

1.First port of call for all in-bound office calls

2.All in-bound orders are processed and confirmed to the customer within 24 hours

3.National account and major multiple retailers order books are managed to agreed KPIs

4.All third-party service suppliers are complying with set KPIs

5.Aged orders are routinely chased through and delivered within agreed timescales

6.First point of contact for service issues for wholesale customers

7.Resolve any service requests within 2 hours of receipt; logging the issues in the correct method and keeping customers appraised of the progress that has been made, as well as at resolution

8.Returns are managed logged and reported on, within agreed timelines

9.General office and administrative duties

10.Cover for team members’ duties in their absence.

Any other tasks, duties and accountabilities appropriate to the job & position. The above points may change and evolve according to the needs of the business.

Knowledge and experience

* Polite and confident telephone manner

* Excellent listening skills and a ‘customer first’ attitude

* Great communication skills; both written and verbal

* Attention to detail whilst maintaining the ability to multi-task

* Full understanding of MS Office; with a good knowledge of Excel

* Ability to build and maintain working relationships with internal stakeholders, customers & suppliers

* Confident in taking ownership of service issues and seeing through tasks to completion

* A desire to develop and grow with the needs of the business.

Skills and behaviours

ØTaking responsibility and achieving results – owns all personal actions; works hard to achieve individual responsibilities and set department goals.

ØCustomer focused – puts external and internal customers first; making sure to quickly and effectively solve customer problems

ØTeam player – actively participates as a member of the team and works towards team goals. Is supportive and helpful to others. Builds great relationships by being positive, enthusiastic and friendly

ØFlexible and open to challenge – confident and energetic with a willingness to take on new and different activities

ØPositive and professional work ethic – displays a positive ‘can do’ attitude; open and honest with others. Recognises the impact of one’s behaviour; acknowledging and learning from mistakes without blaming others.

Along with your responsibilities and obligations as an employee, this forms part of your contract of employment.

Please email your CV to: info@dynamix-recruitment.co.uk

Stock Control Manager – High Wycombe

£30,000 – £35,000/annum

Position title: Stock Control Manager

Reports to: Operations Director

Department: UK Operations

Direct reports: 1

Main purpose

The role is to provide efficient management of the stock levels with responsibility for determining the purchase orders to be placed based on the forecast demands generated by the direct sales and marketing campaigns.  In conjunction with our international purchasing department, you will ensure that we have accurate information from all of the supplying factories and facilitate communication across the business about stock availability and implications for consumer lead-times.

Main responsibilities

1.Manage the value of stock holding to ensure that the cost of storage is within budgeted levels

2.Facilitate the weekly stock meeting; engaging all areas of the business to ensure clarity about availability and current stock position

3.Obtain and maintain stock information in relation to ready dates and arrival date of goods into our managed warehouses

4.Responsible for determining and publishing stock availably for a range of partners and where required calculating appropriate adjustments to offered lead times

5.Manage stock allocation through adjustments to ring fenced level via 3PL warehouse management tools

6.Work with our 3PL providers with responsibility for communicating future stock holding

7.Liaise with 3PL providers, finance and external auditors to ensure year-end stock checks are undertaken to the required standard

8.Manage and control the aged stock profile.

Any other tasks, duties and accountabilities appropriate to the job & position. The above points may change and evolve according to the needs of the business.

Knowledge, skills and experience

* Several years’ experience of controlling and managing stock within a commercial environment

* Experience of implementing and improving stock control processes and procedures

* Strong numeracy and analytical skills, with high attention to detail

* Full understanding of MS Office; with an excellent knowledge of Excel

* Proven ability to build and maintain working relationships with both customers and suppliers

* Excellent communication skills; both written and verbal

* A desire to develop personally and grow with the needs of the business.

Behaviours

Taking responsibility and achieving results – owns all personal and team actions; works hard to achieve individual responsibilities and motivates others to achieve department KPIs and goals

Customer focused – puts external and internal customers first; making sure to anticipate customer needs and proactively solve problems

Team leadership – sets clear expectations for their team, and supports individuals to deliver and achieve through proactive performance management, development, feedback and recognition

Adaptable and forward thinking – Anticipates possible issues and develops contingency plans. Suggests new ways of doing things to improve efficiency and accuracy

Positive and professional work ethic – displays a positive ‘can do’ attitude; open and honest with others. Recognises the impact of one’s behaviour and changes approach accordingly.

Along with your responsibilities and obligations as an employee, this forms part of your contract of employment.

Please email your CV to: paul@dynamix-recruitment.co.uk

Operations Assistant – High Wycombe

£28,000 – £30,000/annum

Position: International Operations Assistant

Main Purpose

The role is to complete efficient management of customer orders from processing, through to delivery, ensuring the highest levels of service are always achieved. 

To become the first point of contact for all customer related issues and resolving them through to resolution. 

The role also covers D2C operations, requiring inventory support across various FBA EU centres and liaison with Finance for correct invoicing/reporting into P&L.

Main Accountabilities: 

To ensure that:

  • First port of contact for all inbound/outbound related questions
  • All new orders are processed and confirmed to the customer within 24hrs
  • National Accounts and Retailer order books are managed to agreed KPI’s
  • All third-party service suppliers are complying with set KPI’s
  • Aged orders are routinely chased through and delivered within agreed timescales
  • Inventory Control WSSI for multiple Fulfilment Centres and propose/raise replenishment orders to agreed inventory targets
  • Forecasting support for monthly/quarterly/yearly revisions
  • Returns are managed logged and reported on, within agreed timelines
  • General office duties
  • Cover for team members duties in their absence

Principal Skills and Attributes Required

  • Understanding on 3PL Transport arrangements, Incoterms and International Taxation
  • Understanding on Inventory Management and/or Merchandising principles to maintain optimum Inventory levels whilst liaising with Commercial and Marketing heads accordingly
  • Great communication skills both written and verbal
  • Excellent listening skills and a “customer first” attitude
  • Attention to detail whilst maintaining the ability to multi-task
  • Full understanding of MS Office, with a good knowledge of Excel
  • Ability to build and maintain working relationships with internal stakeholders, customers & suppliers
  • A desire to develop and grow with the needs of the business

 Behaviours:

Customer Focused – You will be passionate about providing excellent service for all customers both internally and externally.  Display total commitment to everything you do whilst ensuring that the experience delivered far exceeds the customer expectation.

Team Player – You will be able to demonstrate good teamwork through a collaborative and supportive approach. You are confident and energetic.  Actively participate as a member of the team and work towards team goals.  Build good relationships by being positive, enthusiastic and friendly. Has a sense of fun at work.

Attitude –  Display’s a positive “can do” attitude.  Open and honest in your interaction with others to create a win-win solution.

Flexible Approach – Confident and energetic with a willingness to take on new and different activities. Flexible approach to work with a willingness to accept the peaks and flows and changes to workload.

Please email your CV to: paul@dynamix-recruitment.co.uk

Operations Assistant – High Wycombe

£28,000 – £30,000/annum

Position: International Operations Assistant

Main Purpose

The role is to complete efficient management of customer orders from processing, through to delivery, ensuring the highest levels of service are always achieved. 

To become the first point of contact for all customer related issues and resolving them through to resolution. 

The role also covers D2C operations, requiring inventory support across various FBA EU centres and liaison with Finance for correct invoicing/reporting into P&L.

Main Accountabilities: 

To ensure that:

  • First port of contact for all inbound/outbound related questions
  • All new orders are processed and confirmed to the customer within 24hrs
  • National Accounts and Retailer order books are managed to agreed KPI’s
  • All third-party service suppliers are complying with set KPI’s
  • Aged orders are routinely chased through and delivered within agreed timescales
  • Inventory Control WSSI for multiple Fulfilment Centres and propose/raise replenishment orders to agreed inventory targets
  • Forecasting support for monthly/quarterly/yearly revisions
  • Returns are managed logged and reported on, within agreed timelines
  • General office duties
  • Cover for team members duties in their absence

Principal Skills and Attributes Required

  • Understanding on 3PL Transport arrangements, Incoterms and International Taxation
  • Understanding on Inventory Management and/or Merchandising principles to maintain optimum Inventory levels whilst liaising with Commercial and Marketing heads accordingly
  • Great communication skills both written and verbal
  • Excellent listening skills and a “customer first” attitude
  • Attention to detail whilst maintaining the ability to multi-task
  • Full understanding of MS Office, with a good knowledge of Excel
  • Ability to build and maintain working relationships with internal stakeholders, customers & suppliers
  • A desire to develop and grow with the needs of the business

 Behaviours:

Customer Focused – You will be passionate about providing excellent service for all customers both internally and externally.  Display total commitment to everything you do whilst ensuring that the experience delivered far exceeds the customer expectation.

Team Player – You will be able to demonstrate good teamwork through a collaborative and supportive approach. You are confident and energetic.  Actively participate as a member of the team and work towards team goals.  Build good relationships by being positive, enthusiastic and friendly. Has a sense of fun at work.

Attitude –  Display’s a positive “can do” attitude.  Open and honest in your interaction with others to create a win-win solution.

Flexible Approach – Confident and energetic with a willingness to take on new and different activities. Flexible approach to work with a willingness to accept the peaks and flows and changes to workload.

Please email your CV to: paul@dynamix-recruitment.co.uk